Terms & Conditions

1. General Terms

Welcome to the Pure Solutions website at www.puresolutions.co.za. Please take a moment to read these terms and conditions including our policies ("Terms") to understand how they apply to your use of our website and any information, products or services that you may request, disclose or order online.

Please read the rules carefully. USE OF AND/OR REGISTRATION ON ANY ASPECT OF THE WEBSITE WILL CONSTITUTE YOUR AGREEMENT TO COMPLY WITH THESE RULES. If you cannot agree with these rules, please do not use the website. If you have any questions regarding our Website, the Terms, information, products or services, please contact us.

Who owns this Website?

The Pure Solutions Website at www.puresolutions.co.za is owned and operated by Digital Pure Solutions (Pty) Ltd ("Pure Solutions"), a private company registered in the Republic of South Africa under company registration number 2018/480962/07, which has its registered office at 17 Brigantine Road, Sun Valley, 7975, Cape Town.

Terms and conditions apply

These Terms apply to your use of this Website. By using this Website, you acknowledge that you have read and understood these Terms and agree to be bound by them. They represent our entire agreement with you and supersede all prior terms, conditions, warranties and/or representations to the extent permitted by law.

Amended or updated terms

We may periodically update or change the Terms without notice. You should check them from time to time, as your continued use of our Website will mean you accept any updated or revised Terms.

Law and arbitration

This agreement is governed by the laws of the Republic of South Africa. Any dispute arising in relation to our agreement with you shall, to the extent permitted by law, be referred to arbitration in Cape Town at a venue to be determined by us applying the Uniform Rules of the High Court of South Africa.

Use of our Website

You are welcome to browse or use our Website for your own personal and information purposes only. No other use is permitted without our prior written consent. The unauthorised use, copying, reproduction, variation, modification or distribution of the content of this Website is strictly prohibited.

Unless otherwise specified, the Website is intended for your personal use only. You may not authorise others to use the Website, and you are responsible for all use of the Website by you and by those you allow to use, or provide access to, the Website.

Intellectual property

All rights, including copyright, trade mark and other intellectual property rights embodied in any logos, text, images, video, audio or other material on this Website are owned by or licensed to us. You are permitted to view, print or store electronically a copy of any information on our Website, including these Terms, solely for your personal, lawful, non-commercial use.

Disclaimers and exclusions of liability

Use of our Website is entirely at your own risk. We make no representations or warranties of any kind, whether express or implied. We do not warrant that the functions provided by the Website will be uninterrupted or error free, or that the Website or the server that makes it available are free from viruses or other harmful components.

Privacy policy and information security

Your privacy is very important to us and therefore any information that you upload on our Website will be stored on a secure server. We will not disclose, sell or rent your personal information to third parties without your consent unless we are compelled to do so by law.

2. Privacy Policy

Last updated: 23 August 2021

Pure Survey is committed to maintaining the privacy and security of Personal Information. This Privacy Policy Statement contains information about our policy regarding the collection and use of personal information, with reference to the Protection of Personal Information Act (2013 – South Africa).

Who we are

For the purpose of this notice, "Pure Survey" refers to the following three companies: Pure Survey (Pty) Ltd, Pure Survey International (Pty) Ltd and Digital Pure Solutions (Pty) Ltd (trading as Pure Solutions).

How we collect Personal Information

Pure Survey functions in an Operator role on behalf of our clients. Personal Information is supplied to us by our clients for a variety of reasons. These may include, but are not limited to, conducting online surveys, facilitating WhatsApp line communications and facilitating App interactions.

Personal Information may be provided to us via job applications to our recruitment email address, jobs@puresurvey.co.za, or via general or sales enquiries to info@puresurvey.co.za.

Nature of Personal Information

The nature of the Personal Information which our clients supply us with is directly related to their specific business need. This may include names, email addresses, phone numbers, ID numbers, locations, job titles.

Use of Personal Information

We process personal data under the following circumstances:

• Conclusion or performance of a contract
• Necessary for compliance with legislation
• Protecting a legitimate interest of the data subject
• Protecting a legitimate interest of our organisation
• When we have your consent

Storage and Security

Pure Survey is committed to keeping personal data secure and will take all reasonable precautions to protect personal information from loss, misuse or alteration. This data is stored on our internal network servers that are protected by firewalls and other appropriate security mechanisms.

Your Rights

As a data subject, you have the following rights:

• Right to have personal information processed in accordance with the purpose you have given consent to and you have the right to revoke your consent at any time.
• Right to be notified on why your personal information is collected.
• Right to object to the processing of personal information.
• Right to institute civil proceedings regarding the alleged interference with the protection of your personal information.
• Right to submit a complaint to the Information Regulator.

If you would like to contact us regarding this policy, please email info@puresurvey.co.za.

Changes to This Privacy Statement

Pure Survey reserves the right to modify and update this policy and its related business practices at any time. Please view this Privacy Policy on a regular basis.